Returns & Exchanges

We want you to feel confident and beautiful in your Simone Pérèle lingerie; if your purchase isn't a perfect fit, you can return unworn items with tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging, ensuring all labels and hygiene seals are intact to qualify for a full refund.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing